Club Hotel Mirabell

cns180784
01-01-1970 02:00

Had a good time, got what I paid for.. Had a great time, to be honest I haven't done many all inclusive holidays like this one but I thought the food was really nice for the lunch and dinner buffet especially (you won't be happy if you like chips and burgers though). The breakfast was ok, could have been better but ok. Was lacking food like bacon and baked beans, also the milk cartons were difficult to open for the cereal but all in all it was good enough. Read a lot of negative reviews of this hotel but I know from past experience it can come down to an odd negative experience someone had, there's probably a lot of people who had a good time but don't bother to write a review. The staff overall were good even though some struggled a bit with English, the hotel could do with a makeover in places as it looked a bit worn but all in all can't grumble much considering what we paid. There were two pools each with a bar and one had slides which were fun, although they were only running from 3-5pm. Alcoholic drinks are Efes beer, gin and vodka but not all bars served the spirits. Was a bit disappointed that the beach bar didn't serve food at the time it stated, there was no food served there at all but was still nice despite that, they served the drinks and tbh breakfast, lunch and dinner buffet is enough for me. Cakes were served in between lunch and dinner by one of the pools for about an hour or so. All in all I really enjoyed my time there, weather was fantastic too, I'd go back again. No complaints with our room too.. .

Ali
01-01-1970 02:00

. Yemekleri iyi değil diğer anlamda güzel bir otel. .

janepL5782EU
01-01-1970 02:00

Hotel nice everything else poor. The hotel in its self is nice had to change rooms as shower was over a bath and was full of marks ware enamel was missing and needed a walk in as bad knees .maid only changed towels and made bed toilet sink shower only cleaned by me .food was very poor what should of been served hot wasn't I lived of salads for 8 days none of the food was labeled so if you had allergy best not to eat it .older man on reception very rude didn't want to help unless you were french German or Russian. Youngh girl very helpful .we arrived to late for eavning meal nothing available we had to order meal in from takeaway .no low suger drinks at all .cats roaming all around hotel including eating ares .if your English avoid its a shame as hotel is lovley but nothing else would not recommend. .

christinabS2664VR
01-01-1970 02:00

Bar staff making fun of the paying customers. We booked this holiday are first one away together and since we have got here it's been a night mare the food is disgusting the staff are puss takers an stand there laughing at you when you ask for something I wasn't gonna write a review but these 4 today at the poolside bar made my mind up to put this review on I asked for ice an they totally just stood there laughing an talking about me in there lingo a not happy at all an not to mention we're the only English couple here I will never ever come back to mirabell and strongly advise ppl to not book if you don't like fish as that's all you get fed 3 times a day an the only drink is lager or vodka an that's meant to be all inclusive my ass don't get me wrong antalya is a gawjuss place am sat here today after being totally disrespected by the bar staff wanting to go home they are not nice in this mirabell at all an this is from experience am here now as I write this review. .

235abigaile
01-01-1970 02:00

avoid. food was awful didn’t eat the whole holiday had to order dominoes pizza it was that bad ,,rooms were cleaned daily but never changed the beds the whole 10 days we were there,,shower drain didn’t work and shower head didn’t stay on when i was trying to wash my hair kept falling on my head,,staff are rude and ignorant towards the english people,,wouldn’t recommemd this holiday to anyone.. .

ramrajs2022
01-01-1970 02:00

Avoid Avoid and Avoid.. Well, we booked this hotel through Thomas Cook. When we arrived at the hotel and asked for check-in, the receptionist said no booking was found in their system. It was already midnight. We were shocked where to go what to do? He did not offer water or a cup of tea and did not suggest anything to us. Their manager was not available to discuss the issue. Contacted Thomas Cook by WhatsApp, who were very helpful at that point. We tried to find an alternative accommodation for that night only first. Luckily we did find a hotel in the town center and took a taxi. It was a horrible experience with the Mirabell Hotel. Another morning Thomas Cook tried very hard and found an alternative accommodation for us which was excellent. Please try to avoid this Hotel. Checked other's reviews and they had the same problem with them.. .

Glynis8776
01-01-1970 02:00

Poor Quality. Hotel rooms are small with only 1 pillow and 1 sheet per person, Air Con is good, there are TVs in the rooms but no signal so cannot use, bathroom is adequate. Staff are not friendly towards the English and have double standards! The food is beyond poor! Worst I've ever had in any all inclusive, you really do get what you pay for here! The choice is poor and barely warm, no ice cream and never have enough plates or cutlery it also does not have any description of what the foods are and I will not eat if I don't know which animal I am eating! Drinks are only Efes, Wine, vodka or whiskey, soft drinks coca cola, Fanta, sprite, water and juices. You do not have the option of a cocktail and all drinks are served in small plastic or paper cups even through mealtimes. Snack bar is only open 3 - 5 and is on the beach front so a nice view but very little choice, it is advertised as a kebab place but I'm yet to see any kebab. I would advise any English to not book here but if you do then expect to eat out, a taxi to Alanya cost €13 where there are an abundance of restaurants and shops, clothes are very cheap but restaurants and drinks are roughly the average price of the UK. Water slides are only open for a few hours per day, roughly 10-12 then 3-5, I say roughly as this so far has changed day to day. Mini Disco is adequate for the little one's again roughly starting around 9pm for 30 mins. .

cristinabT8603YZ
01-01-1970 02:00

worst vacation ever. I do not recommend this hotel to anyone -a low service -insufficient staff -from the staff, including the reception, no one speaks English -very poor food -after 19:00 the pool could not be used -the water machine was broken after a day worst vacation ever. .

Saeed
01-01-1970 02:00

. Dette stedet er virkelig et av de verste valgene man kan ta. De ansatte er uansvarlige, og området er svært skittent. Man føler seg verken velkommen eller trygg her. Maten er av svært lav kvalitet, og det finnes få aktiviteter for barn. Bassengene er skitne, og lekerommene er i dårlig stand. I tillegg er transporten til og fra stedet svært dårlig organisert, noe som gjør det enda mer ubehagelig å besøke. Alt i alt er dette et sted man bør unngå.. .

huseyin
01-01-1970 02:00

. It was terrible . .