Hassan
01-01-1970 02:00
snille og flink ansatte. Alt var veldig bra. Romservice.
Igors
01-01-1970 02:00
We will never come to this hotel again.. The room was normal, clean, with a working AC. The safe, it was just lying on the shelf of the closet, you could take it and carry, previously it was glued to the shelf with double-sided tape. Hotel has 2 buildings, you should cross the city street to access pool, bar, breakfast etc... The vacation was ruined at the moment of check-out, when we were asked to pay for the room already paid through booking. The employees do not know how to work with Booking clients. There were many conversations, phone calls etc., the situation was resolved, but they did not even say sorry to us..
Aigul
01-01-1970 02:00
Ни в коем случае не выбирайте этот отель. Забронировала отель, так как была привлекательная цена, иначе бы даже не рассматривала данный псевдо «отель». Пришло подтверждение, и сразу же от отеля поступило сообщение, что «мы вас не примем, вы можете жаловаться куда хотите». Оказалось, что это не скидка, а ошибка в цене. И вместо обычного извинения за их ошибку, они посылают потенциальных постояльцев «куда хотите». Скрин переписки прилагаю. Отвратительный грубый персонал, которому все равно на гостей и репутацию отеля.
Eduar
01-01-1970 02:00
Helt OK Hotel. Renhold var bra, de vasket rommet hverdag og byttet håndkle hverdag. Liten restaurant og samme mat dag ut og dag inn, mye kø for å hente mat….
Nilifer
01-01-1970 02:00
Super hotel. Perfekt beliggenhed og super personale. Rent og behageligt.
arleneb421
01-01-1970 02:00
Avoid at all costs. OMG where to start…….3 star all inclusive most definitely NOT…… Food - breakfast was chips roasted Brussels sprouts fried cauliflower boiled eggs salad n a few bits of bread… Lunch was pretty much the same as breakfast with soup added n a couple of stale pastry cakes….. & dinner consisted of rice some sort of meat in a sauce & fish all looking absolutely disgusting & far from edible…. Poolside snacks pink wafers or white wafers……All inclusive drinks consisted of red/white wine & efes lager along with Fanta or cola, spirits & cocktails had to be paid for at unreasonable expensive prices, we ve done loads of all inclusive n never had to pay for spirits or cocktails
Our room was on block B round from main hotel & to b fair was extremely clean so no faults there & maid cleaned religiously daily & renewed bedding & towels so 10/10 for her
Pool is relatively small well maintained & clean also but trust me when I say there is 12 & I mean 12 sunloungers what can I say for the amount of guests they have definitely not adequate
Location ideal for water park within 5 minutes walking distance we spent 3 days out of 7 there & well worth the money roughly £16 each from 10-6
Beach less than 10 minutes away n yeah there’s a private area for Wasa guests n free sunbeds but we got in to trouble for taking our own beer n water with us as there’s a bar there which doesn’t stand with the all inclusive only beds were free & you need to pay to use the toilet 1 euro.
All bars pubs & restuarants easily reached within 2” from hotel
Address restaurant was a life savour for us as we had breakfast lunch n dinner there reasonably cheap & delicious though really defeats the all inclusive but we had to eat & drink, cocktails were 495 lira which is roughly £9 but it was buy 1 get 1 free all day/night.
This was a cheap holiday for us paid £935 for the 2 of us the week all inclusive but nearly spend the same eating & drinking out 6 days out7
Will we b be returning to Wasa absolutely NOT. .
831theresaj
01-01-1970 02:00
STAY AWAY WORST HOTEL EVER. DO NOT USE THIS HOTEL, where do I start my autistic son went with 2 carers and another service user the food was only fit for a bin. They had bed bug bites all over their legs, the rooms were not cleaned the whole 10 days. There was no entertainment.Things went missing from their room. The breakfast consisted of salad not even a toaster. Every meal was fish except one day it was raw chicken. They had to pay £12 for Internet then it wouldn't work so they had to pay again. When they tried to complain about the food and hotel they were surrounded by a group of male workers trying to intimidate them and one of them followed them back to their room and continued to bang the door all night. There was a guy smoking crack on the stairs. One of the service users was Jamaican and the receptionist called him a nigro. When my son video called me to show me the food because I thought he was over reacting he was surrounded again and told if he takes one more video or photo he would be arrested. In the end I paid for a taxi every day for them to go and eat edible food. It worked out cheaper to book another hotel for the remaining nights so that's what I did I never leave a review on hotels because iv never had a bad experience but please don't make the mistake we did AVOID THIS HOTEL AT ALL COSTS. .
Joskuposku
01-01-1970 02:00
Very nice for that price. Really nice and clean hotel. Staff was very kind and helpfull. Bed was little bit hard but i got used to it. Food was good, nothig fancy but good. I travelled alone this time, naybe not so much family hotel specially if you are looking for swimming. Pool was still closed.
Sunbeds at the beach number 2 are free and aircon includes too.. .
Gazpek
01-01-1970 02:00
Terrible hotel. I stayed at this hotel from mid-September until October 5, 2024, and unfortunately, my experience was full of issues, particularly with the management. The management was arrogant and loud, making any attempt at communication impossible. One of them even attempted to physically confront me and hurled awful insults. When I called the head management to explain the situation, he also accused me of something I didn’t do, all while the other person continued to insult me.
They had no sense of customer service and instead scolded guests. What you see online is not what you get when dealing with the front desk staff. I paid for something I never received, and their excuse was that I had misunderstood.
The food was terrible. However, some of the younger employees responsible for cleaning and other tasks were very kind and helpful.
Still, I would never recommend this hotel to anyone. Stay far away.. .
vladimirrX9460JS
01-01-1970 02:00
Avoid. -Rooms are good. But they didn't change my towel 5 days. Didn't see on time that i need toilet paper. Also the receptionist tried to scam us for rooms! He showed us other rooms for extra money(btw.that rooms are the same like we have now).
- Service is bad. Waiters are good, kids, but good. Kitchen is trying to be so economic. A For example: They will not change dishes for next meal if we (guests) didn't eat that for lunch. On dinner it will be the same product but in salad or mixed with something... It's good idea, but, guys, try something that we can't see that you made transformation (BE A COOK). Also, so bad dishes. I know that i paid for low price, but everything can be good if you know your job well. Plates are mostly dirty, so you need to look good and find clean plate HHHAAHHAH....
Bar will not give you 2 glasses 'cause you came as a one person. You need to show that you sit with someone and that the drinks are not only for you. Also, they are closing bar when they want. Today bar works till 22h, tomorow 22:30.
- Beach: I expected more from Cleopatra' s beach... First, you have confectionary sits on a beach from a hotel. But, on that beach you will die from a injury, 'cause there is a lot of stones when you want to dive in. So, be careful. On the left side, about 30meters, you will find a 3 meter space that you can go trough. Also, if you don' t like waves, do not come here. They're always pleasant. It is chaotic!
- Location is very good. Not much far from beach, centre, marine etc.
Tours: It's a lot of excursion that you can find, they are all great! Jeep Safari is the best! Sherloc Holmes company!
-Night life: I was with my girlfriend, and you can find a clubs if you like a night life. There are people who come in your hotel and tell you that they have party tonight in some club. They organize a tour, come to your hotel with mini bus. We've been in Summer Garden Club and it was AWESOME. It's better if you go in group, 'cause it' s saftier. Drinks are not to much expensive (Bottle of Gin, 5 Bottle of tonik water, lemon juce, fruits and nuts is about 150eur) , but good experience.
Maybe, the biggest issue is the kitchen in Hotel and Service. If it was able to give 0 stars, it will be BIG ZERO.
Great city, bad hotel and experience. Not coming back.. .