Kleopatra Arsi Hotel

Angela
01-01-1970 02:33

Very good. Had a very good stay, food and service was good. Thank you to Eren, he was working the hardest and made our stay comfortable.. .

Sweta
01-01-1970 02:33

Very good. . .

Selen
01-01-1970 02:33

Good. . .

Christian
01-01-1970 02:33

Exceptional. . .

Gabriela
01-01-1970 02:33

Exceptional. . .

Arnela
01-01-1970 02:33

Great hotel! But terribly expensive beach with rude staff!. Staff is very nice and kind, rooms and bathrooms are comfortable and clean. Food was good, although I missed more variety (the same food was repeating every third/fourth day) and more traditional dishes (e.g. sigara börek, baklava, kadayıf, künefe etc).. Market in the hotel is expensive. 1.5l water 25TL, next to the hotel is Carrefour 1.5l water costs 5.5TL. Hotel is selling tickets of the beach, which is okay, you always pay the same, but at the they are trying to trick you badly. One day i bought the additional sun umbrella for 75TL, next day the other guy wanted to trick me he said he wants 100TL. Because I started arguing with him in turkish and english that he is trying to trick me and he run away. Those guys at the Beach 6 are so arrogant, they don't even say hi how are you, the rudest people I have ever met. Plus they were screaming at customers arguing with them and cursing them, telling them to f**k o** from their beach and to never return back! Who treats customers like that? And also they don't clean regularly the sunbeds, they are dirty of sand, you have to beg them to clean. They do nothing, just take money. Beach is not so clean. Plus the water at their beach bar is abnormally expensive!!! I bought it just once, 0.5l water costs 50TL!!!! 6 bottles of water 300TL!!! That's almost 9EUR! Everyone was complaining about the prices at the beach! One lady said one beer was 6EUR! First 5days of our stay the bar had free toilet, then they closed the free toilet and opened a new toilet a 50m away but for charging for it 15TL or 0.50EUR per person! But the sea was also not so good, out of 11 days around 7-8 were such high waves and the water was dirty too. I hope hotel will consider talking to owners of the beach, because this is giving very bad experience to the guests..

Hafiz
01-01-1970 02:33

All inclusive is worth for the money here.. Had 7 days stay during last week of July. Excellent location, friendly, cooperative and active staff. Kitchen and service staff especially worked really hard. Taste of food and variety was really good. Pool is small but an added advantage. Nearby store and restaurants. Cleaning lady was very cooperative.. 1-private beach sunbeds are not included in all inclusive 2- noise from the road during late night. 3- room was smaller than what it looked like..

Elias
01-01-1970 02:33

next to cleopatra beach grocery store everything good on main street quiet overall good staff. everything good staff location clean moderrn good breakfeast try to get upper floor good view of beach. everything good in hotel.

Kea
01-01-1970 02:33

Good. We made reservation and paid our familyroom in advance, but when we arrived at the hotel they said hotel is fully booked and there is no room for us !? How its even possible cause we paid 1000€ already!? Reseption said we can have room from another Arsi-hotel on the east beach side. I heard from my friend they did the same to her once.. Its a bit weird if you ask me, but the other hotel was okay too so didnt need to complain. Just saying this, it can happen to you too!. .

Giorgi
01-01-1970 02:33

Superb. The food is great, the location is perfect, 2 minutes walk to the beach, 5 minutes to the bus station. For the given price, it's the best choice, if we decide to stay in Alanya again, we will definitely come back to Kleopatra Arsi Hotel.. The room is in need of renovating..